Outlook

This course covers all aspects of working with Microsoft Outlook from creating a simple message to using advanced features including mail merge, group scheduling and customising Outlook. The course also focuses on best practice techniques to improve day to day time management when using Outlook.

At the end of the course delegates will be able to use all aspects of Microsoft Outlook confidently to help manage their communications as efficiently as possible. This course is available for Microsoft Office 2003, 2007 and 2010.

Creating a Message
Replying to All
Sent Items
Creating a Custom Message View
Add and Open Attachments
Sending a Voting Message
Adding Signatures and Stationary
Colour Coding Email Messages
Configuring Send and Receive
Sorting, Filtering and Advanced Find
Assigning Categories to Messages
Using a Search Folder and Creating your Own
Deleting and Recovering Message Folders
Creating a Message Filter and Message Rules
Manual Archive, AutoArchive and Recovering Archived Messages
Adding Charts and Tables to a Message
Creating, Viewing and Sending a Contact
Working with Distribution Lists
Create a Contact
Adding Contact Activity and Recording Timed Encounters
Performing Mail Merge in Outlook
Adding Calendar Items and Changing the Calendar View
Making a Recurring Appointment and Assigning it to a Category
Schedule a Meeting and Track Meeting Responses
Cancel a Meeting and Respond to a Meeting Cancellation
Advanced Calendar Options including Group Scheduling
Creating a Task and Estimating the Total Work Required