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Collection 10350: Skills Training for Microsoft Outlook 2010 by Microsoft

Course Description

This four-hour collection provides you with the skills and knowledge required to create, customize, and manage e-mail messaging and scheduling tasks in Outlook 2010.

Topics covered in this collection include:
* Introducing Outlook 2010
* Create and Respond to Messages
* Create and Manage Appointments, Meeting Requests, Tasks, Notes, and Journal
* Message Settings and Properties
* E-mail Signature
* Configure E-mail Accounts
* Create Outlook Data File
* Quick Steps and Quick Parts

To make the most of this learning experience, you should belong to one or more of the following groups:
* Outlook 2003 users who are new to the Microsoft Office Ribbon interface but have completed the Fluent Interface course (4697).
* Outlook 2007 users who would like to explore Outlook 2010 and practice common tasks.
* Users who are migrating from other message applications.

This collection includes the following courses:
Course 10293: Beginner Skills in Microsoft Outlook 2010
Course 10524: Intermediate Skills in Microsoft Outlook 2010
Course 10385: Advanced Skills in Microsoft Outlook 2010

System Requirements:
Pentium II 400 MHz or higher
256MB RAM or more
Microsoft Internet Explorer 6.0 or higher
256k connection (broadband recommended)
Windows XP, 2000 or higher
Flash Player 7.0 or higher
Speakers and soundcard

Outlook 2010 is required to carry out some of the local labs in this course.

Subscription: 1 year.

Course 10293: Beginner Skills in Microsoft Outlook 2010

Working with Outlook Views and Items
Introduction
Customizing User Interface Elements
Customizing Program Elements
Using Help in Outlook 2010
Viewing and Arranging Outlook Items
Sorting Messages in a List View
Organizing E-Mail Messages in Folders
Locating and Filtering Items
Working with Outlook Views and Items
Self Test

Exploring E-Mail Communication
Introduction
Creating and Sending an E-Mail Message
Printing a Message
Creating an E-mail Signature
Viewing Messages and Attachments
Responding to a Message Sender
Interacting with a Message Sender
Composing and Sending a Message
Self Test

Connecting with Contacts
Introduction
Creating and Managing Contact Records
Viewing Contact Information
Communicating with Saved Contacts
Connecting with Other Outlook Users
Working with Contacts
Self Test

Planning and Scheduling Work
Introduction
Creating and Managing Appointments
Creating Meeting Requests
Managing Meeting Requests
Responding to a Meeting Request
Creating and Managing Tasks
Creating and Managing Notes
Creating and Managing Journal Entries
Scheduling Your Work
Self Test

Module Summary

Glossary

Course 10524: Intermediate Skills in Microsoft Outlook 2010

Enhancing E-Mail Communication
Introduction
Working with a Nonstandard E-Mail Message
Adding Design and Media Elements
Working with Tables and WordArt Objects
Creating and Managing Quick Parts
Reviewing E-Mail Messaging Features
Taking Actions on a Message
Managing Automatic Replies
Managing Junk E-Mail Messages
Cleaning Up the Mailbox
Creating a Nonstandard E-Mail Message
Self Test

Managing Contacts and Schedules
Introduction
Managing Outlook Item Tags
Working with Contacts
Working with Contact Groups
Customizing the Calendar View
Managing Meeting Requests
Customizing the To-Do Bar
Planning a Meeting
Self Test

Module Summary

Glossary

Course 10385: Advanced Skills in Microsoft Outlook 2010

Managing E-Mail Accounts
Introduction
Adding E-Mail Accounts in Outlook 2010
Adding a Microsoft Exchange E-Mail Account Manually
Removing an E-Mail Account
Modifying E-Mail Account Settings
Using Outlook Web Application
Creating an Outlook Data File
Managing Microsoft Add-ins
Managing Trust Center Settings
Adding a Microsoft Exchange E-Mail Account
Self Test

Optimizing E-Mail Communication
Introduction
Managing Send/Receive Operations
Configuring Outlook Options
Customizing Message Settings
Configuring Message Properties
Defining Print Styles
Creating and Managing Quick Steps
Reviewing E-Mail Messaging Features
Configuring Send/Receive Settings
Self Test

Module Summary

Glossary

Course Details

Course Length: 4 hours
Publisher: