• Moving out of your comfort zone
• Developing an open atmosphere
• Implications for change
• Exploring high performance teams
• Types of teams
• The team performance model
• Tuckman’s stages of teams
• Your role as the team leader
• Leadership styles – Situational Leadership
• Setting SMART goals
• Communicating – involving and supporting
• Developing competency
• Building trust and collaboration
• The freedom for creative thinking
• Barriers to creative thinking
• Lateral thinking vs. Vertical thinking
• Left brain/right brain
• Team problem-solving
• Decision-making climate
• Facilitation skills
• Encouraging divergent thinking
• Gathering points of view
• Facilitating convergent thinking
• Review and Personal Action Plans
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