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One of the hardest moves to accomplish is the transition from being a team member to that of team leader. Individuals in a management role are no longer on equal terms with their peers and have to earn their respect, show authority and leadership, often having to make unpopular decisions.
Course Aims: 
The newly appointed manager needs to cope with the problems and complexities of the manager’s role, but also take advantage of the possibilities and potential, enabling them to lead by example and so gain the trust and respect of their team.
You will learn:
·          How to manage, organise and empower your team
·          About different leadership styles and managing change
·          How to inspire you team to better performance
 
Course Outline:
• Introductions and personal objectives
• The management challenge
• Transactional v Transformational leadership
• Situational Leadership
• Communication – what it is and how to use it effectively
• Communication cycle
• Questioning and listening skills
• Influence strategies
• Creating a supportive environment
• Inspiring employees to better performance
• Measuring individual performance
• Monitoring performance
• Providing performance feedback
• Getting feedback for your performance Building trust
• Energising and empowering your team
• Supporting your team
• Managing change
• Preparing for your journey of change
• Enabling others to handle change
• Gaining commitment
• Encouraging participation
• Getting organised
• Work with your planner
• Set your priorities
• Review and Action Plans






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