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Microsoft Project Course
£125+VAT | Lutterworth Centre
4+5 August 2010
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Home > Soft Skills Courses > Soft Skills and Management Course Details > Building Self Esteem and Assertiveness >
Building Self Esteem and Assertiveness - 1 Day Course

Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. What’s holding you back? To move forward with confidence you need to cultivate positivity and self-worth. You need to understand the balance between aggression and submission and use assertive behaviour to get what you want.
Course Aims: 
This course will encourage you to build and maintain your self-image, handle criticism with confidence and negotiate as an equal
 
You will learn:
·          To develop a positive, assertive style
·          Respond productively to challenging behaviour patterns in others
·          Build a personal skill set that will enable you to react positively in demanding situations
·          Gain confidence in your ability to handle challenging situations
 
Course Outline

• Introductions and personal learning objectives
• Building your self esteem
• Positive first impressions• Presenting clear messages
• Setting boundaries for others
• Putting others at ease
• Increasing self confidence
• The power of thought
• Developing rapport
• Asking for what you want
• Saying "no" assertively
• Communication – what it is and what are the benefits
• Recognising your communication style
• Interpersonal communication skills
• Connecting with people
• Handling difficult people and situations
• Moving awkward situations forward
• Managing conflict
• Review and personal action plans




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